How do I become a buyer and receive a passcode? We would love to have the opportunity to work with you! We work with all qualified shop owners who can provide necessary tax ID documentation. Here is a quick link to our wholesale form: xxx
Is there a minimum order? Yes, there is a 4 shirt minimum.
What is the retail price policy? Adult tees need to be at least doubled the wholesale cost of the tee for at least 45 days. Kid's tees must be priced at $18 or above.
What is your return policy? All sales are final. If you have an issue with your order, please report to us about them within 3 business day.
What if there is an error with my order or my order gets lost in transit? Please report any issues to firstname.lastname@example.org within 72 hours (3 days). After 72 hours you will be liable for the cost of any errors pending the discretion of Southern Swank Wholesale (ie- missing items, holes or damaged items).
Once you have shipped the items to your customers, we are not responsible for any replacements or damages. We offer Route insurance and we suggest that you select insurance because if you do, we will be able to resend your entire order at no cost to you. If you do not select Route insurance and your package gets lost, we are not responsible for packages that get lost.
Can I use your pictures? Yes, you sure can! We ask that you place your watermark.
May I run a preorder? Yes of course! Please let us know if you are running a pre-order!
Can I add to my order? We will allow ONE add on per order, within 24 hours. This means that the invoice we send you for the add on MUST be paid within that 24 hour time frame after original order was placed. Add on orders will be cancelled if not paid.
What is your turnaround time? We are currently shipping within 7 business days. It is our goal to ship your items as quickly as possible but keep in mind that this may change to within 10 business days during busy seasons. We will do our best to keep you updated on our current turnaround time.
Can we wholesale your items? No, we don't allow our items to be sold at wholesale.
Do you do custom orders? We can but keep in mind, we won't replicate another designer's work.
Can I change the color of shirt to print any of your designs on? Yes, but it is a 8 piece minimum to change the shirt color. Please ask us first about shirt color options so we can check availability with our vendors.
Can I change the color of your design or change any wording? No, we don't offer color changes at this time.
Do you offer Sezzle? Yes! However, there is minimum order amount of $100 in order to pay with Sezzle at checkout.
Can I sell on other platforms? We do not allow our items to be sold on Etsy, Amazon, or Ebay.